The Devil’s Tools
September 9, 2009
If your employee comes to you with tears in their eyes complaining about their job description and role in your company, this is only happening for one reason. They are using the “Devil’s Tools.”
The “Devil’s Tools are emotions like jealousy, envy, and selfishness. And the more your employees work with these tools, the more miserable they become.
As the employee falls deeper and deeper into the abyss, they will make your life a living hell because they only care about themselves. They’ll start talking bad about you and your company behind your back, destroying morale all around.
How do you straighten them out and get them thinking that there actually is a big picture? Definition of “big picture”: your customers, coworkers, and especially…YOU.
You might just want to smack them around and tell them to shape up, but the first thing you have to do is listen to them whine. They are going to want to tell you all of their problems. Swallow your pride and let them vent.
Once they’ve spewed out all of their poisonous venom, it’s time to redirect their attention to the big picture.
How exactly do you go about doing that?